Total quality management in municipalities of the Klaipeda region

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Collection:
Mokslo publikacijos / Scientific publications
Document Type:
Straipsnis / Article
Language:
Anglų kalba / English
Title:
Total quality management in municipalities of the Klaipeda region
Alternative Title:
Visuotinė kokybės vadyba Klaipėdos regione
In the Journal:
Socialiniai tyrimai [Social Research]. 2014, Nr. 3 (36), p. 134-141
Keywords:
LT
Darnus vystymasis; Viešasis sektorius; Viešojo administravimo kokybė; Visuotinė kokybės vadyba.
EN
Public sector; Quality of public administration; Sustainable development; Total quality management.
Summary / Abstract:

ENThe modern world obliges us to develop sustainably. Regions need to turn to sustainability by using all the available tools. Many authors emphasize total quality management (TQM) as a very important tool for the sustainable functioning of the public sector. But analyses show that public organizations are not keen to introduce TQM. This paper reveals the TQM spectrum in Klaipeda county (region) municipalities. Research disclosed that municipalities are not willing to implement TQM if it is not imperative. The paper argues that improving managerialism and common understanding can increase the willingness for TQM. [From the publication]

ISSN:
1392-3110; 2351-6712
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https://www.lituanistika.lt/content/57006
Updated:
2018-12-17 13:51:19
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