Lean metodologijos taikymas identifikuojant sprendimus Utenos kolegijos IT studentų baigiamųjų darbų analitinės dalies kokybei gerinti

LTLean yra organizacijų veiklos gerinimo ir efektyvumo bei produktyvumo didinimo metodologija. Jos pagrindiniai objektai – įmonių bei organizacijų klientai, kuriems teikiama paslauga, pagal vidinius įmonės procesus, sukuriama pridėtinė vertė. Lean sudaro keletas įrankių, principų ir sprendimų, kuriais galima nuolat įvertinti ir tobulinti organizacijos klientams sukuriamos vertės efektyvumą. Lean metodologija pradžioje buvo skirta gamybos procesų optimizavimui. Šiuo metu ji taikoma ir kitose verslo sferose, tačiau aukštojo mokslo įstaigų veiklos gerinime Lean taikymas nėra populiarus. Nuspręsta pasirinkti vieną Utenos kolegijos paslaugą – IT studentų baigiamųjų darbų analitinės dalies rengimą – ir jos tobulinimą paremti Lean metodologija. Tobulinimo sprendimai pateikiami straipsnyje. Reikšminiai žodžiai: baigiamasis darbas, kokybė, koleginės studijos, analitinė dalis, Lean, trikdžiai, sprendimų generavimas, proceso gerinimas.

ENUtena Univeristy of Applied Sciences (UUAS) since 2002 prepares specialists of Informatics Engineering study area, which consolidates their study results and demonstrates the acquired competences by preparing and defending the final work. It is no secret that representatives of the IT industry easily create a real product, but there are a lot of problems in preparing the final work description. The aim of the paper is to present the problems encountered in preparing analysis chapter of the final work of the Informatics Engineering study area at UUAS and provide solutions, insights on the possibilities to improve analysis chapter development process and the quality of final works. Objectives of the article: 1. Go through the process of analysis chapter development using Lean tools: recognize customer's (student's) expected value, detect gaps, identify wastes and causes for rework. 2. Understand current analysis chapter development process, identify milestones where wastes or problems causing rework are meet. 3. Generate solutions, identify level of impact and options to implement. 4. Change analysis chapter development process adopting agreed solutions. 5. Introduce quick wins of this year-round and provide recommendations for next year.The authors of the article believe that the identified wastes and problems causing rework can be avoided by changing analysis chapter development process. Provided solutions could be useful in preparing the final work of Informatics Engineering study area in other colleges. The conclusions of the article: 1. In the preparation of analysis chapter of the final works of Informatics Engineering study area at UUAS three main problematic areas are distinguished: Identified that wastes taking 60% of time in the analytical chapter development process; Identified 5 milestones of the process causing defects with rework outcome; Identified 6 main categories of root causes of the wastes and rework, impacting poor quality of the analytical chapter; Generated solutions for improvement of each category of root causes; Solutions categorized to easy and high, difficult and low by possibility to implement and impact after these solutions would be implemented; Prepared recommendations to start implementing solutions easy to implement with high impact for this year-round; Prepared recommendations to start implementing solutions high to implement with high value for next year. Keywords: final work, quality, college studies, analysis chapter, lean, wastes, solutions generation, process improvement.