The Emerging role of business intelligence culture
ENIntroduction. The mixed experience of business intelligence implementation is shifting the focus of researchers and practitioners from technology issues to human factors. The wide set of human factors influencing business intelligence adoption tends to define features of what may be called business intelligence culture, a concept covering human and managerial issues that emerge in business intelligence implementation. The goal of this paper is to point out the key features of business intelligence culture, and examine their relations to the perceived level of this culture. Method. A test survey has been performed in a group of actual users of business intelligence systems to define specific groups of human factors that may be considered the elements of business intelligence culture. Analysis. Relations between key features of business intelligence culture and perceived level of this culture have been evaluated using IBM SPSS Modeler data mining software. Results. Key features of business intelligence culture have been defined, and a relation of some of these features, mostly information sharing, to the perceived level of business intelligence culture has been evaluated. Conclusions. The research has shown that the key features of business intelligence culture are: sharing of information and insights, creation of an intelligence community, information integration, accumulation of experience and of lessons learned.".
