Informacijos technologijų (IT) sprendimas, padedantis kurti, įdiegti, prižiūrėti ir tobulinti kokybės vadybos sistemą

ENWe’ve studied people’s, involved in quality management system (QMS), opinion about QMS. Most of them complains of excess in documentation and says that it is rather complicated to maintain all QMS documentation while making changes in processes. For a long time we’ve looked for IT solution, which helps organisations to model, implement, maintain and improve QMS. Today we can recommend you IT product of DGA S.A. (Polish leader of consultancies) - DGA Process, DGA Quality, DGA Learning and DGA Workflow. DGA Process - process modelling platform. It saves all information included in the charts in its database. It conies with a full set of elements for process modelling in compliance with ISO standards. DGA Process features a graphical generator of queries and reports, providing the user with any information stored in the processes, arranged and displayed as requested by user. DGA Quality - quality systems documentation management. This software enables to publish QM documentation in local net. The information can be accessed by using a browser. Documentation can be accessed in part or as a whole, depending on person’s authorization. DGA Learning is the effective mechanism for evaluating the user’s knowledge of procedures. DGA Learning, based on the details of the employee’s duties, prepares an appropriate set of training information. In order to evaluate user’s knowledge and commitment, DGA Learning prepares questions and tests related to the scope of processes handled by them.DGA Workflow is a state-of-the-art approach to organization modelling management. DGA Workflow identifies documents, used in processes and creates a flow definition for each of them and ensures that electronic flow of documents is always in compliance with process. Thus it is possible to verify Whether all users observe the applicable procedures. This software also offers procedure realization control and activity registration, thus ensuring full process analysis, including among others, identification of bottle necks and surveying workstation loads. So today organizations can modernize not only their activity, but also their quality management system.